I guess some of you might know the situation, where you have signed in for something without actually noticing that you did or you haven’t realize that there are costs which are linked to the action. The fine print is often not noticeable or costs are hidden in the long text of terms and conditions. Sometimes just one mouse click can lead to a contract. The motivation behind this method is to gain money by taking advantage of gaps in the laws or even by doing this with full awareness of the unlawful act. Most of the time organisations, which use their intelligence to rise their income, are acting this way.
So how does this look like in a country like Colombia? Just an example what happened to me in Cartagena: I couldn’t charge my tablet anymore due to a loose electronic contact. So I gave it to a repare shop, where I had to pay half of the prize in advance. The next day I went back to the shop to get back my devise. I checked it and noticed that the SD card was clamped in the case of the tablet, so I made the man aware of that. He directly went back to his colleague, who opened the case again to fix the problem, but due to the pressure my SD card was broken and unusable. He was totally aware of what caused the broken SD card, but told me that he didn’t know if it was broken before. Concerning the repair of the loose contact we remained that I will try to recharge the tablet with my own cable, although they had the same cables in their shop. When I came back to the hostal the recharger connection didn’t work as it was before. So I went back and although my trust was lost and my expectations were gone, I gave them a second chance.
Next day the display of my tablet wasn’t working at all, cause they destroyed another internal connection.
But the important question of that story is: What was their motivation? Did they use their intelligence to rise their income? I don’t think so. Some of them just work to survive. It’s not the greed to get more money but rather the fear of not been able to feed their families. Paying me a new SD card is not a small amount of money for them an worth more then their whole tried service.
In both cases the humanity is not in the foreground. When money comes into play, egoistic thoughts determine the situation. But who would you blame more? The one whose motivation is the greed to get more money or the one who has to fight his whole life to survive?